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ISO: 'International Organisation for Standardization' - The ISO 9001:2000 standard (which replaces the previous standard of 1994) concerns quality systems that are assessed by outside auditors, and it applies to many kinds of production and manufacturing organizations, not just software. It covers documentation, design, development, production, testing, installation, servicing, and other processes. The full set of standards consists of: (a)Q9001-2000 - Quality Management Systems: Requirements; (b)Q9000-2000 - Quality Management Systems: Fundamentals and Vocabulary; (c)Q9004-2000 - Quality Management Systems: Guidelines for Performance Improvements. To be ISO 9001 certified, a third-party auditor assesses an organization, and certification is typically good for about 3 years, after which a complete reassessment is required. Note that ISO certification does not necessarily indicate quality products - it indicates In the U.S. the standards can be purchased via the ASQ web site at http://e-standards.asq.org/ ISO 9126 defines six high level quality characteristics that can be used in software evaluation. It includes functionality, reliability, usability, efficiency, maintainability, and portability. • IEEE = 'Institute of Electrical and Electronics Engineers' - among other things, creates standards such as 'IEEE Standard for Software Test Documentation' (IEEE/ANSI Standard 829), 'IEEE Standard of Software Unit Testing (IEEE/ANSI Standard 1008), 'IEEE Standard for Software Quality Assurance Plans' (IEEE/ANSI Standard 730), and others. • ANSI = 'American National Standards Institute', the primary industrial standards body in the U.S.; publishes some software-related standards in conjunction with the IEEE and ASQ (American Society for Quality). • Other software development/IT management process assessment methods besides CMMI and ISO 9000 include SPICE, Trillium, TickIT, Bootstrap, ITIL, MOF, and CobiT. |
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